All products sold by Pika Packworks are warranted against defects in material and workmanship for a period of twenty (20) years from the date of shipment within North America, and for a period of ten (10) year from the date of shipment to outside of North America. If you believe any Pika Packworks product you have purchased has a defect in material or workmanship or has failed during normal use within the warranty period, please contact Pika Packworks at (801) 363-0304 for assistance. If product repair or replacement is necessary, the Customer will be solely responsible for all shipping charges, freight, insurance and proper packaging to prevent breakage in transit, whether or not the product is covered by this warranty.
This warranty does not apply to defects resulting from any Customer actions, such as mishandling, improper use, operation outside of design limits, misapplication, improper repair, or unauthorized modification. No other warranties are expressed or implied. Pika Packworks specifically disclaims any implied warranties of merchantability or fitness for a specific purpose. Pika Packworks’ liability shall be limited to product repair or replacement of any defective unit or units of equipment to which a claim is made, and shall in no event include the Customer’s manufacturing costs, lost profits or goodwill, or any other direct, indirect, special, incidental or consequential damages whether based on contract, tort or other legal theory. Pika Packworks shall not be liable for normal manufacturing defects or customary variances from specifications not affecting the normal use of the product.